DNS trouble shooting for beginners

Introduction DNS generally just works (at least as far as you’re concerned), which is good as the internet would be far less fun without it. However this does mean that many people don’t really know how to tell if a problem is a DNS error or something else – this makes life difficult for support desks and even worse causes work for DNS admins. It needn’t be so! Telling if something is a DNS issue is actually quite simple, and trouble shooting it isn’t much more difficult. To start with there are really only a very few ways that DNS can go wrong ( from a user perspective – from an admin perspective DNS can go wrong in many and varied ways ). Not responding at all Returning the wrong data Not returning a record when it should That from an end users point of view are really the only… Continue reading